Catching People Doing Things Right

The Heart of A Leader, By Ken Blanchard

** Note from Coach O: I was doing some spring cleaning and found a book I read some time ago: “The Heart of A Leader”, by Ken Blanchard. I have been taught by my pastor/mentor, Dr. AR Bernard, that we should occasionally revisit a previously read book or article because: we SHOULD be at a different place in our leadership & will see things we did not see before. Well, it is TRUE!

I will be sharing things from this quick read – but robust book on the “Heart of A Leader”. It’s a collection of Mr. Blanchard’s “favorite sayings” (as he put it) I hope you read something that helps you and inspires you to be a better leader!

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“The key to developing people is to catch them doing something right”

~ Ken Blanchard & Spencer Johnson – One Minute Manager
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Catching people doing things right is a powerful management concept. Unfortunately, most leaders have a genius for catching people doing things wrong. I always recommend that managers (coaches) wander around their organization catching people doing things right.

But I remind them, that effective praising must be specific. Just walking around and saying “thanks for everything” is meaningless. If you say, “Great Job” to a poor performer and “Great Job” to a good performer you sound ridiculous to the poor performer and “demotivate” the good performer.

Catching people doing things right provides satisfaction and motivates good performance. But remember, give praise immediately, make it specific, and finally, encourage people to keep up the good work. This principle can also help you shine at home. It’s a marvelous way to interact and affirm the people in your life.

Coach O’s “3 Pointers”: 3 Things For Us To Consider:

1. What are you consistently known for? Catching people doing things right…or wrong?
2. When we DO give praise, is it immediate or three days later? Is it specific?
3. Do we praise people in our family as passionately, and as OFTEN as we do our players and coaches? (Hmmm)

(Think on these things and resolve to Improve TONIGHT!) I know I have things to work on! 🙂

I’m your partner in the pursuit of excellence!

4 Things In Common With Winning Teams

(L) Mariano Rivera & His teammates, 2009 World Series Champs (Photo by UPI.com)

Our John Maxwell gem today comes from his book, “Teamwork Makes The Dream Work”. In the book, Maxwell shares a story on teamwork in the most difficult of environments — during competition with each other: 

“A few years ago in Seattle, Washington, nine finalists were poised at the starting line of a 400 meter race, each planning to do his best and hoping to win the medal for first place. As the gun went off, the racers sprinted toward the finish line. But one of the runners fell down. He quickly got up and gave his all to catch up with the others. But once again, he fell. His frustration totally overcame him, and he burst into tears and began to sob loudly. Then a strange thing happened. The rest of the field heard his cries, and they turned to see that he was lying on the track. The runners began to slow down, and then one by one, they stopped, turned around, and went back to him. They picked him up, consoled him, and then together, all nine of them finished the race. In a race made for individual glory, the racers had made themselves into a team. Where in the world could something like this happen? At the Special Olympics. Perhaps that is why they are called “special”!

Maxwell, who spends all of his time working with teams, groups, companies and organizations on all levels, offered the following insights:

Look at hundreds of winning teams, and you will find that their players have four things in common:

  1.  They play to win: The difference between playing to win and playing not to lose is often the difference between success and mediocrity.
  2. They have a winning attitude: Team members believe in themselves, their teammates, and their dream. And they don’t allow negative thinking to derail them.
  3. They keep improving: The highest reward for their efforts isn’t what they get from it, but who they become because of it. Team members know intuitively that if they’re through improving, they’re through.
  4. They make their teammates more successful: Winners are empowers. As Charlie Brower says, ‘Few people are successful unless a lot of other people want them to be.”

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For more from John C. Maxell visit: http://johnmaxwell.com

Special thanks to Coach Bob Starkey who originally posted this: http://hoopthoughts.blogspot.com